Job Description, KPIs and Qualification & Experience

Position Name: Director HR and Operations                                                                                                                                                                       Position Code:   Support 003

Reports to: DG HR & Support Services                                                                                                                                                                                  Location: HQ Islamabad

Key Responsibilities

• Play role as a key team member in the Directorate of HR & Support Services for human resource strategic planning, policy development and implementation of NEECA’s HR strategy as approved by the Board and Board HR& Remuneration Committee
• To be responsible for planning and coordinating human resource management activities of the organization to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, HR policies, and regulatory compliance
• To support the DG in recruitment and Selection function to attract, identify, select, motivate, evaluate and retain the right staff for the right job at the right time
• To provide inputs in supervision and coordination of the process of recruitment and selection; identifying the vacancy needs and existing vacant position and proceed the case for the competent Authority’s consideration/approval
• To provide strategic inputs in organizational wide annual manpower planning and monitor current and future human resource requirements for meeting short term and long term needs and arrange for timely induction of staff as and when required
• Provide strategic support to DG to review, administer and implement HR policies and procedures and ensure proper channel of communication and application of the policies and procedure throughout the organization
• Support the Directorate in creating a work environment in which employees are able to work towards achievement of superior standards of performance. This is done by aligning the resources, systems and employees to strategic objectives and priorities of the organization
• To support in development of plan and utilization of annual budgets for local and foreign trainings in such manner that employees gets proper required trainings; to enhance employee’s contribution to the growth of the Authority
• To provide strategic support to Directorate to ensure that employees are equally treated and rewarded in terms of compensation and benefits for good performances, exceptional work and efficient & effective completion of additional work assignments, etc. as per the Act of NEECA; creating balance between internal and external equity and ensure that the employees are aware of their benefits
• Provide inputs in identification of potential successors for all critical positions and enhance each employee's current job performance by developing them for higher level and broader responsibilities to meet NEECA’s future needs
• To support in strengthening the employer-employee relationship through identifying and resolving workplace issues, measuring employee satisfaction and morale, and providing support and input to the performance management system including annual performance appraisal
• Responsible for maintaining effective contacts and internal and external relationships including those with government departments and officials to obtain their timely assistance as and when required

• To support the Directorate in undertaking the measures to enhance/built upon existing skill set of the employees of departments under control, comprising of both soft and technical skills
• To support in identification of the appropriate training needs for all departments especially the departments under control and ensures that the employees are developed in the identified areas

Key Performance Indicators

• Number of employees trained (annual) as compared to average of last five years
• Number of employee complaints addressed and resolved satisfactorily
• Number of initiatives taken for automation as compared to average number of initiatives of last five years
• Timely completion of the performance appraisal
• Redressal of the complains
• Number of employee relating initiatives taken and its impact
• Rating by MD regarding the MD secretariat functions during the year

Qualification and Experience

• Master’s Degree in Human Resources Management or Business/ Administrative sciences or any relevant field.
• At least 10 years of post-qualification professional experience in human resources, business administration/support services preferably in similar industry. Must possess experience as a trusted resource as a member of a senior-level executive team.
• Maximum age of the candidate should not be more than 45 years on the date of advertisement of this position.