Director Administration Services

Job Description, KPIs and Qualification & Experience

 

Position Name:  Director Administration                                                                                                                                                                              Position Code:   Support 003

Reports to: DG HR and Support Services Managing Director                                                                                                                                            Location: HQ Islamabad

 

Key Responsibilities

  • Responsible to deal with administrative matters of the Authority and to support the Director General HR & Support Service as and when required.
  • Responsible to maintain the record of the correspondence with ministry and other relevant stakeholders, especially related to specific and general administrative tasks within the Authority.
  • Administer the daily office operations and coordinate logistic requirements for the day to day operations of the Authority.
  • Provide administrative support for matters relating to the premises and operations including security, insurance and transport;
  • Administer and manage the logistics and contacts for services with service providers such as travel agents, hotels and office suppliers etc;
  • Monitor and coordinate the upkeep and maintenance of the premises with services providers as per contracts, basic and lease agreements for the property.
  • Supervise staff assigned to the administrative team, establish clear work objectives, conduct timely and effective performance appraisals, provide coaching and feedback, and support staff development opportunities;
  • Undertake and assist in the recording and processing of invoices, receipts and payments as required and instructed;
  • Maintains and updates files, databases, records, and/or other documents; Administer the petty cash system and ensure appropriate record keeping;
  • Arrange hospitality, purchase supplies to ensure the smooth running of the organization on a day to day and as required basis
  • Ensure the smooth operations of the administrative matters related to building, workplaces, projects and with vendors to contribute in achieving the long-term objectives of the Authority.

Key Performance Indicators

  • Number of employee complaints addressed and resolved satisfactorily
  • Actual expense as compared to allotted budget
  • Number of initiatives taken for automation as compared to average number of initiatives of last five years
  • Timely completion of the performance appraisal
  • Quality of the performance objective setting and linking with Authority’s goals
  • Quality / level of updating of the NEECA’s infrastructure, civil works, transport and equipment
  • Redressal of the complains
  • Number of OD initiatives taken during the year and its impact
  • Rating by MD regarding the MD secretariat functions during the year

 

Qualification and Experience

                                       

  • Master’s Degree in Administrative sciences or any other relevant field.
  • At least 10 years of post-qualification professional experience in administration/support services preferably in similar industry. Must possess experience as a trusted resource as a member of a senior-level executive team.
  • Maximum age of the candidate should not be more than 45 years on the date of advertisement of this position.